IBM Cognos Review

It offers advanced, enterprise-level data modelling. It is struggling to compete with the front-end ease of use and visual appeal of QlikView and Tableau.


What is most valuable?

  • Advanced, enterprise-level data modelling
  • Reporting
  • Request routing
  • Integrated security
  • Auditing
  • Jobs and scheduling
  • Alerts and agents
  • Content distribution

How has it helped my organization?

Centralised, balanced, scorecard-based dashboards with drill-through to detailed OLAP; datawarehouse; and operational reports keep the organisation focused on KPIs.

What needs improvement?

It is struggling to compete with the front-end ease of use and visual appeal of QlikView and Tableau.

For how long have I used the solution?

I have used it for 14 years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is good (7/10).

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

It is a mature, full-featured enterprise product and as such requires detailed configuration/administration knowledge to set up.

Which other solutions did I evaluate?

Before choosing this product, I also evaluated SQL Server Reporting Services, Tableau, and QlikView.

What other advice do I have?

It provides value for larger enterprises.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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