IBM Cognos Review

Connects to data sources to create business decision reports.

What is most valuable?

The solution connects to all data sources easily. There is an express and an enterprise version.

How has it helped my organization?

As a consultant, I build complete business decision reports with Cognos.

What needs improvement?

For the current dashboard, it would be nice to have a better layout and more functions.

For how long have I used the solution?

We have been using this solution for fifteen years.

What do I think about the stability of the solution?

Each product that I have worked with has bugs, and Cognos is no exception. There will be new releases that will fix these bugs.

What do I think about the scalability of the solution?

Scalability is fine. I never came across any major issues

How is customer service and technical support?

IBM has a complete knowledge base and support setup.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing have many forms and possibilities. Take a good look at the number of users and the profiles needed. This will increase or decrease the price accordingly.

Which other solutions did I evaluate?

I worked with several BI products. The choice depends on the business size and preferences.

What other advice do I have?

Check all BI products, such as Microsoft, Oracle, and Cognos. Check the pros and cons before making the choice.

Disclosure: My company has a business relationship with this vendor other than being a customer: As consultants, our firm is a partner of IBM
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