IBM Cognos Review
The dashboarding feature combines shared and local data.

Valuable Features:

  • I love the new user interface! Finally, Cognos BI has a new face.
  • New handling of JavaScript.
  • Story board.
  • Dashboarding with combined shared and local data.
  • Backwards compatibility.

Improvements to My Organization:

Our client was very unhappy with the v10 and earlier UX. They wanted something "sexy". Our UX team came up with a very pleasing design mock-up of the dashboards using Marvel ( I despaired that it couldn't be done in v10.2.2. However, we got v11.0.4 installed, and amazingly I was able to get very close to the "sexy" UX the client wanted! This is being done using the reports functionality of Cognos Analytics (Report Studio + Workspace Advanced + Analytics Studio + Query Studio all in one, but with a better UX).

Also, the tool UX is more more easily customised in this version.

Room for Improvement:

The promised D3 (RAVE2) support and map engine were not delivered in 11.0.4.

It seems a little slower than v10.2.2.

The options settings are not persistent (e.g., show hidden objects).

Use of Solution:

I have used it for two months.

Deployment Issues:

I've done three installs to date (two alone and one where I supported):

  • Stand-alone on a Windows machine - easiest install ever!
  • Concurrent install with C10.2.2 on a Windows machine - smooth with little confusion except around SSO and WebDAV. Used port 9305 as 9300 is for 10.2.2 install.
  • Upgrade on a Linux machine - quick and painless.

Stability Issues:

I have encountered stability issues. I was able to crash the browser a couple of times (Firefox, recent version). I've tested the UI with Firefox (49 & ESR 45), MS 11, Chrome, and Edge (not supported), and all appear to work fine.

The longer I work on a report through the day, the slower the system responds.

Customer Service:

Customer service is very good. Given that support is coming from Canada and I'm in New Zealand, a 16 hours time difference, I've usually had a response by the next morning.

Technical Support:

The old Cognos Help Knowledgebase (pre-Rob Ash) was brilliant.  The next version was so so. The move to IBM's DeveloperWorks means I struggle to find the information I need now.

We needed to connect to a PI Historian database but IBMCognos BI/CA does not certify the JDBC (Linux) driver. IBM said they would not provide a fix to support the PI drivers. The workaround is now to get PI data via a web service using IBM Integration Bus into a DB2 table, then read the data from there.

Previous Solutions:

I previously used CBI10.2.2; upgraded to CA11.0.4 to get a better UX.

Initial Setup:

Initial setup was 99% straightforward; only complex in getting ports opened by a third party, implementing SSO, and WebDAV configuration.

Implementation Team:

An in-house team implemented it.

Cost and Licensing Advice:

Cognos BI or Cognos Analytics comes bundled with many IBM solutions now.  E.g, PMQ, Maximo. Check if your company has this supporting program license first before purchasing a new license. BUT, a bundled license is limited, so check the wording carefully.

Other Solutions Considered:

Before choosing this product, I did not evaluate other options.

Other Advice:

If you go with Cognos Analytics, install at least version 11.0.4. It has backwards capability for old reports and dashboards, and includes the new JavaScript API.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
Anonymous avatar x30


Anonymous avatar x30

Great review Bob. I found URL Rewrite config with SSO on 11.0.4 quite challenging too.
Incidentally RAVE2 is out with 11.0.5 along with Geospatial and other features.

Like (1)01 December 16
Cmardinotto li?1414329782
Carlos Mardinotto JuniorConsultantTOP 5POPULAR

Dear, Could say about Cognos Geospatial Analytics supported Big data Tools, because I have a project that I will use.

I appreciate


Carlos Mardinotto

Like (0)13 December 16
Anonymous avatar x30

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