IBM Connections Review
I have used both Jive and MS Sharepoint in the past - I find Connections a lot more intuitive


Valuable Features

Ability to quickly setup a organisation in connections cloud and get them working on the full set of collaboration features - from Communities, advanced file sharing, Blogs, wikis, activity streams and good old e-mail (now via the great new way to work - IBM Verse!).

Training, education and the development of use cases is a key factor in the adoption of any Social business Solution. With IBM connections cloud you are able to get the users active in the solution from day one and start developing Social Solutions that deliver real business outcomes!

Improvements to My Organization

Lots!!

Directory of expertise, using communities to connect internal with external parties, merger and acquisition work and most of all - find out things in the company that you did not know where happening!

Room for Improvement

Communities, File sharing andkeeping up to date via the Connections activity stream.

Use of Solution

IBM Connections Cloud - 2 years +

Deployment Issues

As it is cloud based and easy to onboard user, no real issues encountered!

Stability Issues

None

Scalability Issues

None

Customer Service and Technical Support

Customer Service:

Very good!

Technical Support:

Excellent

Previous Solutions

I have used both Jive and MS Sharepoint in the past - I find Connections a lot more intuitive and easy to get people using the solution!

Initial Setup

No real issues encountered

Implementation Team

mix of both in house and external consutants (with myself as the main co-ordinator).

ROI

To get people who have not used any Social technology using the environment on a daily bases.

Other Solutions Considered

YEs, Connections On Premise. Due to the IT strategy of Cloud first, we decided to go with IBM Connections Cloud.

Other Advice

Start small, develop use cases with the usser community. Appoint champion users and train them in new ways of work.

Employ an experienced group of consultants who know IBM Connections and IBM Connectiosn Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer: IBM Business partner BUT a user of IBM Connections since it was launched in 2007!
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