What is our primary use case?
We are not using this with other users, it is dedicated to our backup solution.
We only have one instance, one user, one service, and we don't have any other users or clients that we connect to.
A database system is a tool used for reporting and to monitor if it is running or if there are any issues. We can set alarms and warnings. It is a backup system that manages the backup.
What is most valuable?
The most valuable feature is that it is robust. We had a crash of the backup system and the IBM DB2 was always up and consistent. It's robust, and for us, it was always up and running.
The database is deployed using the command line, so we did not test any other tools, aside from DB2 using the command line interface.
What needs improvement?
Because this solution is a big data database only dedicated to the application server, it is very difficult for us to assess areas of improvement. We use the database, so we don't have any other requirements or need to use it in any other way.
The licensing fees can be reduced. While we don't see the breakdown, we know that IBM licenses for the backup system are very expensive.
For how long have I used the solution?
I have been working with this solution for ten years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
We don't have experience with scalability because the server is also a dedicated server and the physical hardware has always been dedicated from the beginning. After five years, we made a technical upgrade and have been the same since.
How are customer service and technical support?
My colleague has the primary responsibility for the backup system and he has had to open tickets on two occasions. Each time, they were okay and the issue was resolved.
How was the initial setup?
The initial setup is simple and straightforward. It's easy to install with no special configuration for a big data database. They make things simple.
It took less than an hour to deploy.
What's my experience with pricing, setup cost, and licensing?
The cost is embedded in the price of the backup solution. We know that the backup solution is quite expensive and with each inside license, there is also a database license.
We don't see what the specific price of the DB2 license is because we pay for the backup license as a package.
What other advice do I have?
This is a robust and stable product but it's expensive.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: