IBM ECM Review

Needs seamless application integration. However, you can make the same content for minimal purpose solutions applications.

What is our primary use case?

We have been using it for awhile for the content management purposes of some of the bank's co-functionality.

We have not seen many issues lately, thus, so far, so good in terms of performance.

How has it helped my organization?

The content management is all about you as you can make the same content for minimal purpose solutions applications. 

What is most valuable?

The vertical scalability, as we can use it across some of our applications. However, there is a lot that we must to do as a bank and we have not used some of the features yet.

What needs improvement?

I would like to see seamless application integration.

What do I think about the stability of the solution?

Stability is quite good.

What do I think about the scalability of the solution?

I have not tested scalability out, but I believe it is good.

How is customer service and technical support?

Not to my knowledge. Probably my technical people are using them.

How was the initial setup?

I recently joined the bank, therefore I was not involved in the initial setup.

What's my experience with pricing, setup cost, and licensing?

Reach out to local IBM partners.

Which other solutions did I evaluate?

We evaluated IBM and a couple other vendors as well.

What other advice do I have?

Most important criteria when selecting a vendor: Local support.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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