IBM Engineering Workflow Management Review

We moved our entire SCM on IBM RTC and integrated IBM Rational DOORS and IBM Rational RPE.


What is most valuable?

E2E tool for SCM, features like customization of CR and IR flow is valuable.

How has it helped my organization?

We moved our entire SCM on IBM RTC and integrated IBM Rational DOORS and IBM Rational RPE.

What needs improvement?

Permission logic is a big issue as it is very difficult to provide permissions at individual level.

For how long have I used the solution?

2+ years

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How is customer service and technical support?

Customer Service:

Good

Technical Support:

Good

Which solutions did we use previously?

Yes we used IBM Synergy

How was the initial setup?

It was simple

What about the implementation team?

It was in house

What was our ROI?

It can be realized over 5 years

What's my experience with pricing, setup cost, and licensing?

Not Sure

Which other solutions did I evaluate?

NA

What other advice do I have?

It is very complex tool and require a lot of expertise to manage. Anyone opting for IBM RTC should first get a through training

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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