IBM FileNet Review

Centralized our business documents and streamlined our business processes

What is our primary use case?

  • Document Management
  • Records Management
  • Business process and workflow
  • Digital imaging
  • Document classification
  • Search 

How has it helped my organization?

  • Streamlined our business processes.
  • Centralized our business documents.
  • Provides records management functions.

What is most valuable?

Records management to apply document classification for retention and disposition of business records. Email and instant messages are included.

What needs improvement?

It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions.

For how long have I used the solution?

More than five years.
**Disclosure: My company has a business relationship with this vendor other than being a customer: Solution Provider.
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