IBM FlashSystem Review

Good price, good performance, and useful for data reduction


What is our primary use case?

We use it for data reduction technology. We are using this solution on-premises, and we are also providing services to customers.

What is most valuable?

I like most of the features. Its speed, performance, and availability are valuable. We are implementing the data reduction technology the most.

What needs improvement?

Their technical support needs improvement in terms of reachability for the clients and response times. They should be more responsive and have more online platforms for support. 

They should make more technical information available online. There could be some kind of documentation community.

For how long have I used the solution?

I have been using this solution for three or four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We are only using one box or enclosure for now. We don't have experience with scaling the systems. Our companies here don't need big systems for now.

How are customer service and technical support?

Their technical support needs improvement.

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

Its price is very good.

What other advice do I have?

I would recommend this solution. I would rate IBM FlashSystem an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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