What is most valuable?
We have not had a good experience with this platform.
The installation and service was very good. But, the services to help us migrate our NAS data from an existing EMC VNX system has failed once already with ACL permissions issues specifically on how the V7000U NAS works. I have had to involved IBM Global Support by actually contacting high level Vice Presidents. As of January 26, 2016, we have not successfully migrated our NAS data.
How has it helped my organization?
It has not improved anything yet within our environment.
What needs improvement?
They could increase the maximum storage capacity so more disk shelves can be added.
For how long have I used the solution?
We've had it for eight months, but still have not successfully migrated our NAS data yet. Also, it contains drives for AS/400 system and Exchange Archive data.
What was my experience with deployment of the solution?
Software functionality issues that were not known until our NAS data migration failed. We hit further ACL Permissions issues as well.
What do I think about the stability of the solution?
We have performance and spiking issues of which IBM applied a work-around patch.
What do I think about the scalability of the solution?
There have been no issues with the scalability.
How are customer service and technical support?
6/10 Technical Support
Which solution did I use previously and why did I switch?
We switched to Pure Storage because of the way the system performs and does everything in 32K sizing. The IOPS are high and the support and customer server are exceptional.
How was the initial setup?
Fairly simple as it took about two hours to rack and get on-line.
What about the implementation team?
It was installed through one of our partners who did a good job.
What's my experience with pricing, setup cost, and licensing?
We feel that the pricing is fair and the licensing process was easy.
Which other solutions did I evaluate?
We evaluated EMC (which we already had), DELL and HP.
What other advice do I have?
The sales team was great as was the technical team. I now feel the EMC VNX and NetApp are both better NAS systems. If I had to do it over again, I would stayed with the EMC VNX for NAS.