IBM FlashSystem Review

User-friendly with good documentation and the capability to scale


What is our primary use case?

The solution is primarily a file infrastructure. It contains all the virtual machines for our company.

What is most valuable?

The solution is still new to us and needs to be explored more.

The documentation is excellent so far. 

The solution uses all flash. The connection to the server is a fiber connection. It's very fast. 

The possibility of expanding is very good. It offers very good flexibility.

The price point is pretty decent. 

The product is user-friendly. The setup process is easy.

We've found the solution to be very stable so far.

What needs improvement?

We need to spend more time with the solution in order to detect any shortcomings. So far, we haven't really seen any.

The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style. 

For how long have I used the solution?

I've only been using the solution for two months. It hasn't been that long just yet. It could be maybe less than that, as we just recently installed it and we decided to go for it about three months back. About one and a half months ago the implementation was completed and we started using it.

What do I think about the stability of the solution?

The stability of the solution is very good. We haven't detected any bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution has the potential to scale quite well. If a company needs to expand it, it can.

However, it is a hardware, and you do need to take scaling into account early on. We can grow with the hardware we have and put on new drives, et cetera.

We have approximately 200 employees, and anyone that's connected to the network, those files are stored on this particular solution. Therefore, even if they aren't aware they are using the product, they, in fact, are.

How are customer service and technical support?

Personally, I haven't directly dealt with technical support. That said, apparently, it looks like it is quite good. The support is proactive. My system is already connected to IBM tech centers. They can highlight predictive failures, for example. My assumption is that they are quite good, although I can't yet peak from personal experience.

Which solution did I use previously and why did I switch?

We previously used Dell EqualLogic. We switched, as we had used it for close to six years and it needed to be replaced. Initially, we thought to replace it with another Dell EqualLogic product, however, after comparing different brands, we landed on this.  

How was the initial setup?

The initial setup is definitely not complex. It's not difficult. They make it straightforward and user-friendly. A company should have no problems implementing it.

What's my experience with pricing, setup cost, and licensing?

The price is quite good. We find it to be rather reasonable overall. When you compare it to other brands especially, the price is quite good.

Which other solutions did I evaluate?

We did look at other solutions, including and updated Dell EqualLogic and HPE.

What other advice do I have?

We are just a customer and an end-user.

We are using the latest version of the solution at this point.

I'd recommend the solution. Everything is fiber from start to finish. I don't need to use a fiber switch. It's an expensive component. However, IBM says I don't need it and I can do I direct line from my own source. It's a supported solution. It's very good.

I'd rate the solution at an eight out of ten so far.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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