IBM FlashSystem Review

Compression and deduplication are important to us. There is a limit on the flash memory.


What is most valuable?

We do replication and other things. For us, compression, deduplication, and the space saving features are important to us. The price to value ratio, for us, was good.

How has it helped my organization?

We are using replication for our backup solutions and it costs us less compared to other solutions. For space saving features, it definitely saves us in a virtual environment in terms of space and money.

What needs improvement?

There is a limit on the flash memory for fresh copy, i.e., a memory limit. So there are limits within the software, for buffering and then caching. We want to see those items increased.

There are a lot of bugs and they are still adding features in the product. The system has matured from 6.X to 7.X. It has improved a lot, but it still has room for more improvement.

What do I think about the stability of the solution?

This is not an enterprise solution, and our team doesn't sell that. That's how it is. So we shouldn't expect an enterprise level solution. Whatever is marketable for the segment serves a purpose.

What do I think about the scalability of the solution?

You can scale out as much as you want. We use up to four in a cluster, four to six nodes, so it's working fine for us.

How are customer service and technical support?

Other than bug fixes, the technical support is really good. If you actually hit a bug in your environment, it's definitely going to take time. It has to be escalated all the way to the third level and then to the engineers. It's a little bit challenging over there. But overall, it's okay.

Which solution did I use previously and why did I switch?

We were using SVC and DS83. We are actually using that app, but for us, IBM Storwize V7000 was more cost effective in our environment. That's why we chose that specific product.

How was the initial setup?

The setup is straightforward if you want to do a basic setup. But if you want to do customization specific to your environment, then you need to be more intimately involved with it.

Which other solutions did I evaluate?

We are not, at this point, considering other vendors. These days, it's specifically cost which is more important when selecting a vendor. We are not part of a financial environment or something like that where we would have a lot of penalties. So for us, as long as it is stable enough, we are okay. So for us, it is stability and then cost.

What other advice do I have?

If they are cost conscious and have a release table solution, this is probably the best solution available.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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