IBM InfoSphere MDM Review

Very good ETL and governance, but the solution needs better cloud integration

How has it helped my organization?

The quality of data is a strategic initiative. The solution plays a role in providing capabilities to monitor quality and get proper metadata, etc.

What is most valuable?

The features that are most valuable are the governance, the end-profiling, and the ETL which allows you to see the metadata repositories.

What needs improvement?

The master data, and the reference data management in the toolset are not good. The solution isn't giving us what we want, so we are considering building something internally ourselves. If IBM can improve the way that they did data reference management and master data management then I'd say we'd consider staying with the solution.

We also want better cloud integration, so we could do things in the cloud if we needed to. This would be a good feature to add in a future release.

For how long have I used the solution?

I've been using the solution for ten years.

How are customer service and technical support?

The technical support for the solution was good.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used an integrator for the integrator. 

What other advice do I have?

Currently, we are focused on the on-premises version of the solution.

I would rate the solution seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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