IBM Kenexa Review

I like how we can copy a req as we have many duplicates.

What is most valuable?

I like how we can copy a req as we have many duplicates. That saved a lot of time when opening reqs.

What needs improvement?

I felt like we could have customized it better for our business.

For how long have I used the solution?

I have used Kenexa for two years.

What do I think about the stability of the solution?

Here and there we did have stability issues.

What do I think about the scalability of the solution?

There were functions we couldn't customize and needed to.

How is customer service and technical support?

I would give technical support a rating of 7/10.

Which solutions did we use previously?

We used ATS and switched to Kenexa to update to a web interface. Our company then switched to Taleo. We are switching to Workday.

How was the initial setup?

The setup was straightforward. I liked how we had teams and everyone could help build out product.

What's my experience with pricing, setup cost, and licensing?

Customize as much as you can upfront, as it would be worth it in the long run to have what you need now, instead of waiting or trying to get that later.

Which other solutions did I evaluate?

We looked at PeopleSoft.

What other advice do I have?

Customize it and then it is a good product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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