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IBM MaaS360 Review
We've been able to meet federal compliance standards with this solution, but you should spend time planning and understanding classes of service for your company.
What is most valuable?
How has it helped my organization?
We've been able to meet federal compliance standards with this solution.
For how long have I used the solution?
I've been using it for eight months.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
It's excellent.
Technical Support:It's excellent.
Which solution did I use previously and why did I switch?
We chose this product because of its reputation.
We had a trial period with no obligation, and it demonstrated that it met our needs.
Also, ease of setup and speed of setup were factors in our decision.
How was the initial setup?
The solution was up and running within an hour.
What was our ROI?
This was not an ROI initiative, but one to ensure compliance with the Health Insurance Portability and Accountability Act.
Which other solutions did I evaluate?
We evaluated two other solutions that did not offer the ease of setup or the same trial period with no obligation, and they cost more.
What other advice do I have?
Spend time planning and understanding classes of service for your company, what levels of restrictions and capabilities.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 24 2015
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Author
it_user341988
President at a comms service provider with 51-200 employees
Vendor
Highlights
The solution is easy to implement.
The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add.
The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.
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