IBM MaaS360 Review

We've been able to meet federal compliance standards with this solution, but you should spend time planning and understanding classes of service for your company.


Valuable Features

  • Lock and erase
  • Notifications

Improvements to My Organization

We've been able to meet federal compliance standards with this solution.

Use of Solution

I've been using it for eight months.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Previous Solutions

We chose this product because of its reputation.

We had a trial period with no obligation, and it demonstrated that it met our needs.

Also, ease of setup and speed of setup were factors in our decision.

Initial Setup

The solution was up and running within an hour.

ROI

This was not an ROI initiative, but one to ensure compliance with the Health Insurance Portability and Accountability Act.

Other Solutions Considered

We evaluated two other solutions that did not offer the ease of setup or the same trial period with no obligation, and they cost more.

Other Advice

Spend time planning and understanding classes of service for your company, what levels of restrictions and capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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