IBM MaaS360 Review
Built-in inventory manager has made it easier to track devices and to measure data usage, but it could use more flexibility on user management, e.g. deleting users and editing corporate identifier.


Valuable Features

  • Interfaces are easy to navigate
  • Great online chat support
  • Accurate location tracking
  • Deployment of apps
  • Unlock passcode
  • Restricting use of certain apps

Improvements to My Organization

Built-in inventory manager has made it easier to track devices and to measure data usage. This has been helpful to us in choosing the right data plan.

Room for Improvement

Maybe more flexibility on user management, e.g. deleting users and editing corporate identifier.

Use of Solution

I've used it for eight months.

Deployment Issues

No issues that I am aware of.

Stability Issues

I've had no stability issues.

Scalability Issues

No issues scaling it.

Customer Service and Technical Support

So far I have only used the online chat support. I am highly satisfied with their service and availability.

Initial Setup

I wasn't involved in the setup.

Implementation Team

I believe it was implemented by our IT team.

Other Advice

I thinks this is a great tool for any field service support team. It's easy to deploy on devices and support to end users.

App deployment:


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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