IBM MaaS360 Review

​Even if you're thinking about the on-premise installation, try the cloud solution first

What is our primary use case?

Implementing security politics on all mobile devices, and quick solve inventory tasks. 

Secondary case is significant reduce of first device initial configuration costs.

How has it helped my organization?

Every new device was configured manually, it used to require about 20 minutes of engineer attention, now it's about three minutes.

What is most valuable?

Mobile Device Configuration with policy applying: This significantly reduces time of device configuration.

What needs improvement?

Initial deployment and configuration.

Can be added process of export/import environment configuration to simplify any migration processes.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?


What do I think about the scalability of the solution?


How are customer service and technical support?

Quite good, but could be a little bit quicker.

Which solution did I use previously and why did I switch?

Yes, switched because of wider functionality, and transparent in use configuration.

How was the initial setup?

Quite complex; the process was more like a cloning environment with eight dependent virtual machines.

What's my experience with pricing, setup cost, and licensing?

Drive a hard bargain.

Which other solutions did I evaluate?

If so, which ones? Yes, Kaspersky and MobileIron solutions.

What other advice do I have?

Even if you're thinking about the on-premise installation, try the cloud solution first.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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