What is most valuable?
Most valuable for us are the queue depths and creations for the installations. Being a business in financial solutions, we depend on it more for those things, so it's very valuable for us. For most of the applications like JBoss and others we use IBM MQ.
What needs improvement?
It just needs a better installation. An easier user-friendly installation.
What do I think about the stability of the solution?
The stability is good. I mean we do have some issues but we always contact IBM whenever we have performance-based issues and we get solutions quick and fast.
What do I think about the scalability of the solution?
How are customer service and technical support?
The technical support is great. Normally, whenever we have an issue, within 24 hours we will get a resolution, so we can close it and leave it to the IBM technical support guys. We get a solution mostly within 24 hours, so that's great.
Which solution did I use previously and why did I switch?
We didn't have another solution previously, we have always been with MQ.
How was the initial setup?
I would say it was both straightforward and complex, but not that complex. I mean the installation normally would take some time and with all of them open, it's just a button click and you're done.
Which other solutions did I evaluate?
I wasn't involved in the selection of the vendors.
What other advice do I have?
Go for it. You should always check out the performance and trust for a good solution.