IBM QRadar Review

Helpful customer support, overall good functionality, and reliable

What is our primary use case?

I am currently working in the Brazilian operation of my company. I have a project in the airline industry in Brazil. This project improves the correlation of logs. There is another company I ticket to improve the solution, they have chosen to correlate the logs. We have SOC, Security Operation Center in Brazil, with 53 employees. We developed all these solutions in Brazil and it is in operation in 34 countries. 

What is most valuable?

Overall a great solution.

What needs improvement?

There needs to be better integration with other applications.

What do I think about the scalability of the solution?

We have approximately 40 users using the solution.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The installation is complex.

What about the implementation team?

We do the deployment for the solution.

What other advice do I have?

I rate IBM QRadar a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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