IBM QRadar Review

Reasonably priced with good technical support and offers great performance

What is most valuable?

The price is very good. It's quite reasonable.

The solution's performance is excellent. The stability is excellent.

We've found the technical support to be very good.

The pricing is very good.

What needs improvement?

The product needs to improve its GUI. The dashboard which they facilitate needs to be modernized. They could make it a lot better and a lot easier to navigate.

For how long have I used the solution?

I've been using the solution for approximately two years or so.

What do I think about the stability of the solution?

The stability of the product has been great. It's from 80% to 90% is stable. There are very few bugs or glitches. It doesn't crash or freeze. If you do run into issues, technical support is quite helpful. 

What do I think about the scalability of the solution?

The product works well for small or medium-sized enterprises.

How are customer service and technical support?

The technical support has been great so far. If you run into any kind of issue, their support is available. They are very helpful and extremely responsive. We're quite satisfied with their level of service. I'd give them a rating of 90% to 95%.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite reasonable.

What other advice do I have?

We're a customer and an end-user. We don't have a direct business relationship with IBM.

Overall, I would rate the solution at a nine out of ten. We've been extremely satisfied with the product so far.

I'd recommend the solution, however, depends upon a company's budget and requirements. For small and medium enterprises, QRadar is the best solution, due to its price and performance.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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