IBM QRadar Review

A straightforward solution that minimizes the number of false positive errors


What is our primary use case?

We are a partner and provide this solution to our customers.

What is most valuable?

The most valuable feature is that it reports a very small number of false positives. It is a very optimized engine.

What needs improvement?

It is very difficult to activate all of the network equipment, and it would help if it were made easier. I would also like to see more integration with new devices.

For how long have I used the solution?

Ten years.

What do I think about the stability of the solution?

This is a very stable solution.

How are customer service and technical support?

The quality of technical support depends on the level. Level One support is very good, but if you have Level Two or Level Three then the support is not very reactive.

How was the initial setup?

The initial setup of this solution is not complex.

Deployment normally takes between one and three months.

What about the implementation team?

We have two engineers that are proficient in QRadar, and we handle the implementation for our customers.

Which other solutions did I evaluate?

One of my customers is a McAfee user and is in the process of replacing the solution with IBM QRadar.

What other advice do I have?

I would recommend this product. It is very simple to install, and not a complicated solution. IBM supplies regular software updates.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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