IBM QRadar Review

Beneficial log reporting, excellent technical support, but stability needs improvement

What is our primary use case?

We use IBM QRadar for threat protection.

What is most valuable?

The most valuable features are log monitoring, easy-to-fix issues, and problem-solving.

What needs improvement?

There is a shortage of skilled individuals with knowledge about the solution. There should be more training programs to teach and enable users get familiar.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The stability of the solution could improve.

What do I think about the scalability of the solution?

We have approximately 20 people using this solution in my organization.

How are customer service and technical support?

The technical support is great. Additionally, there are plenty of resources available to increase knowledge about the solution.

Which solution did I use previously and why did I switch?

We have used other solutions in the past.

How was the initial setup?

The installation is not very difficult, I did not have any problems.

What about the implementation team?

We used consultants for the implementation. We have five engineers that do the maintenance of this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate IBM QRadar a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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