IBM QRadar User Behavior Analytics Review

A solution with a powerful and easy-to-use GUI and good technical support

What is our primary use case?

The first thing that we implemented for user behavior was to find out whether somebody is logging in at odd hours. It studies user behavior.

What is most valuable?

My favorite thing is that it comes with good usability.

It has a powerful GUI where you can put together your use cases, and don't have to write your own scripts.

What needs improvement?

The price of this solution is a little bit expensive, so if it were cheaper then it would help.

While the interface is easy to use, it could be a little more responsive. It can be a bit sluggish at times.

For how long have I used the solution?

I have been using IBM QRadar for about a year.

What do I think about the stability of the solution?

We have not experienced any issues with stability.

What do I think about the scalability of the solution?

Scalability has not been a problem, although our environment is not very big. Perhaps at a later stage and with a bigger environment, we might have issues.

How are customer service and technical support?

I have been in contact with technical support on one or two occasions. The experience was good and we are satisfied.

Which solution did I use previously and why did I switch?

I also have experience using Splunk.

How was the initial setup?

The initial setup is really straightforward. It's a bonus point of this solution.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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