IBM QRadar User Behavior Analytics Review

A stable solution that comes with many search options


What is most valuable?

It provides many options for searching. I can see devices from different vendors, like Cisco, in one interface, which is good for me.

What needs improvement?

We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company.

For how long have I used the solution?

I have been using this solution for one and a half years. We have been using this solution in our company for about four years. We have around 800 to 900 users.

What do I think about the stability of the solution?

It is very stable, but the hard drive sometimes does not have logs.

How are customer service and technical support?

IBM is always there to support us. We have no trouble with them.

We have agreements with different companies for support. They are good. For some issues, they take more time, like a day or two days. 

What about the implementation team?

We have almost ten engineers for IT sites.

What other advice do I have?

I would rate IBM QRadar User Behavior Analytics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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