IBM Rational ClearQuest Review

I value the ease of customization and the overall cost model.


What is most valuable?

  • Ease of customization
  • Overall cost model

How has it helped my organization?

This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas.

What needs improvement?

The user interface could benefit from a more modern look and feel.

For how long have I used the solution?

I have used the product for 10 years.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I found it to be highly scalable.

How is customer service and technical support?

Technical support has been great.

Which solutions did we use previously?

We previously used Lotus Notes Workflow.

How was the initial setup?

The initial setup was simple.

Which other solutions did I evaluate?

We evaluated JIRA and ServiceNow.

What other advice do I have?

ClearQuest can help you achieve greater cost savings with less developer time spent customizing. It is not as nimble as JIRA.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest
Sign Up with Email