IBM Rational DOORS Review

It provides bi-directional linking between requirements, designs, and test cases, but additional templates and options should be made available for the import and export features.

What is most valuable?

The traceability matrix along with the linking of software design with requirements. We are also using it for test management, so it provides bi-directional linking between requirements, design, and test cases.

How has it helped my organization?

Previously we were not using any requirements management tools, or maintaining different types of requirements (i.e. customer, system, software, test cases) in our process defined templates. It gets a bit tricky for organizations divided over time zones if you're not using any proper management tools like DOORS. It helps us to standardize the way our globally distributed teams are now collaborating and managing the different artifacts.

What needs improvement?

The Import and Export feature. Additional templates and options should be made available, and it should be more intuitive along with giving users more options for control. Also, I believe it should give more options for database support instead of supporting default databases that different companies are using for productions. This would mean users will be at ease if maintaining different databases for different production activities.

For how long have I used the solution?

I have been working on this for almost three and a half years in parallel to other IBM Rational tools.

What was my experience with deployment of the solution?

There were some issues during the import and export using the GUI, and although scripting works well, not all users are accustomed to using DXL scripts.

What do I think about the stability of the solution?

Not really, but sometimes it crashes when running DXL scripts that have a number of errors. In that case it’s not possible to rule out the cause of trouble.

What do I think about the scalability of the solution?

The solution is quite adaptable to encapsulate the growing needs of organizations in terms of growth, new functionalities, and enhancement.

How are customer service and technical support?

Customer Service:

I have worked in the past with one of IBM Rational DOORS partner companies, so overall they are quite supportive, and at a par depending upon the complexity of the rising issue.

Technical Support:

8.5/10 - sometimes if you forget to mention the level of complexity they become little at ease replying to your mail, but overall it’s good to have this kind of support.

Which solution did I use previously and why did I switch?

No, not any kind of requirements management solution. We were managing requirements in the form of our own Microsoft Word defined templates. Management of requirements for our globally distributed teams in a centralized location was a prime driving force for the change.

How was the initial setup?

It's simple to setup the complete environment. Linking with external applications is also friendly. We are using Rational Directory Server for our user management and Rational Change for change management, so the integration configuration was somewhat easy without much trouble.

What about the implementation team?

We did an In-house deployment and configuration, with own local ICT and Tools and Methodologies engineer.

What's my experience with pricing, setup cost, and licensing?

Pricing is on the higher side because of multiple users who want to make use of the great functionality of tools.

Single tool licensing is good, but again it's costly, and with respect to extensions like DWA, DNG, and others, it becomes even more critical for companies who do not have high end budgets.

What other advice do I have?

It’s a good choice to invest money in, and will definitely prove to be value for money, even more if it's not utilized to the best possible extent. Proper planning on board will definitely prove to be beneficial.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More IBM Rational DOORS reviews from users
Learn what your peers think about IBM Rational DOORS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
475,291 professionals have used our research since 2012.
Add a Comment