IBM Rational DOORS Review
We used it to track the impact a new product's requirements had on an existing system, but it's not model-based, lacking integration of requirements, system diagrams, etc.
The product was being used for developing and tracking new requirements for a system we were working on. There wasn't one specific feature that comes to mind, as it was approximately 12 months ago that I was using the product to develop requirements.
Improvements to My Organization
The product was used to better track and structure requirements we were developing for a new product that was to be integrated into an existing system with its own requirements. It was a way for us to track new requirements and its impact on existing ones.
Room for Improvement
None comes to mind right now. I know that the group was discussing the movement towards model-based systems engineering where they were looking into alternate products that allows the integration of requirements, system diagrams, etc. all in one tool.
Use of Solution
I used it last year, for one year.
Customer Service and Technical Support
I never had to use customer service. Technical Support
I never had to use tech support,.