IBM Rational Quality Manager Review

Easy to set up, scales well, and the technical support is good


What is our primary use case?

We are a consultancy and we use this solution to create a testing plan, that includes test cases, for our clients. It is part of a larger suite of tools that includes Rational Functional Tester, which helps to automate the process.

What is most valuable?

The most valuable feature is the RFT because it allows us to automate manual test cases. We can do mainframe automation as well as web-based automation.

What needs improvement?

Adding support for uploading a collection of test cases would be a helpful addition. As it is now, we cannot upload a set of test cases, and instead, have to create it manually. Being able to upload hundreds of test cases would save us time, but it needs to be fast. For example, if 10 users are writing 100 tests case in a day, then uploading them should not take more than a minute.

For how long have I used the solution?

I have been working with IBM Rational Quality Manager for the past four years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

In our organization, we have 4,000 users and we don't have any issues. If we add more users then IBM will not have any problem scaling.

How are customer service and technical support?

The technical support from IBM is very good.

In the past four years, I have not personally needed to contact them.

Which solution did I use previously and why did I switch?

I did not work with another similar solution prior to this one.

How was the initial setup?

The initial setup is very easy for our team. It will take us half an hour.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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