IBM Resilient Review

It is easy to set up and flexible

What is our primary use case?

We use it to manage security services.

What is most valuable?

Its flexibility is the most valuable. 

What needs improvement?

Its price needs improvement.

For how long have I used the solution?

I have been using IBM Resilient for five years.

How are customer service and technical support?

We have contacted their technical support. I would rate them as average.

How was the initial setup?

The initial setup was straightforward. It took us a month to deploy.

What about the implementation team?

We have our own team.

What other advice do I have?

I would rate this solution an eight out of ten. Its price and technical support need improvement.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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