HCL AppScan Review

Provides a better integration for our ecosystem, but we are still waiting to see the roadmap


What is our primary use case?

We integrate AppSense with Fortinet FortiGate Next-Generation Firewall products. This integration is new for us, but so far, we have had good results. However, it is a new integration. 

Fortinet has a lot of potential and integrations going on with IBM: QRadar, AppSense, and IBM Cloud.

How has it helped my organization?

It provides a better integration for our ecosystem. From a Fortinet perspective, this can lead to integration of selling our own products.

What is most valuable?

Its integration from a UI perspective. You can easily find particular features and functions through the UI. 

For its first initial release, the integration was pretty good.

What needs improvement?

More seamless integration with Fortinet's technologies as this would make our customers happy. At the moment, it is a good integration, but it is the first time that we have done it. Therefore, there needs to be more integration within our fabric, so it is less obvious.

Visibility is an issue for us. Our partners were not even aware that we had an integration with AppSense. They do not know we have integrations with some of IBM products. Part of this is our marketing budget is small compared to IBM's.

I would like to see the roadmap for this product. We are still waiting to see it as we have only so many resources. We are not like IBM, which is huge. We need to prioritize which engineer will work on which technology. 

With QRadar, it has better integration because we have been working with it for awhile and there is a roadmap. There are always new things coming out.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Unknown. We are too new to the product.

What do I think about the scalability of the solution?

Unknown. We are too new to the product.

How is customer service and technical support?

The IBM technical support staff are good.

What other advice do I have?

Have a look at the competitors as well. There is more than one vendor in the market. I would definitely do your due diligence.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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