HCL AppScan Review

We are now deploying less defects to production


What is our primary use case?

It is used as a last check before moving code to production. Therefore, it is used as a developer tool.

How has it helped my organization?

With AppScan, we are now deploying less defects to production.

What is most valuable?

We leverage it as a quality check against code.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues.

How is customer service and technical support?

We have a strong partnership with IBM. Their tech support is very knowledgeable.

Which solutions did we use previously?

We were using something else (a competing product of IBM), but we switched to AppScan because it is reliable.

What other advice do I have?

Most important criteria when selecting a vendor: At the end of the day, it would have to be the support and relationship. There are a lot of smart people out there building products which do things. However, not everyone can use them, and without having someone to call, it is sort of its own disadvantage. 

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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