IBM Security Identity Governance and Intelligence Review

Clear evaluation and life cycle management; service center could be more user friendly


What is our primary use case?

Our primary use case is for publishing and our customer has somewhere between 3,000-4,000 users. We're partners with IBM and I work as a security consultant. 

What is most valuable?

This solution has a very good dashboard and the documentation is also very good. Life cycle management and governance are also good features in this solution. In general, it's a good product. 

What needs improvement?

I think improvements could be made in the self service center, making it easier for the user to understand. That aspect could definitely be enhanced. 

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

IBM provide good technical support, we're satisfied with it. 

How was the initial setup?

The initial setup is not completely straightforward but not very complex either, somewhere in the middle. We implemented ourselves. 

What's my experience with pricing, setup cost, and licensing?

IBM has fixed licensing and cost scale.

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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