What is our primary use case?
We are deploying SP+ for validating our database related backup and strategy requiring a lot of updates when in pilot phase. Thus we can adapt the backup and recovery strategy accordingly and then push it in production for the release it has been tested.
we can easily scratch the POC and restart straight a new set of validation
How has it helped my organization?
It gives DBA, vMware and application teams full control over their backup and restore responsibilities. It ensure that we set correct RPO/RTO and that we are aligned to our business strategy
What is most valuable?
The solution offers a quick self-deployment. Using TDP for HANA is also very valuable. They have good integration. And if sizing requiring it, it is straightforward to offload data to spectrum protect server.
What needs improvement?
It's difficult to discuss improvements in Spectrum Protect Plus itself because it has been implemented in Spectrum Protect, and I'm using both.
It could possibly use more reporting features.
Their first level of support can be improved. Often they are too junior to understand At that scale the issues we are having, and it takes too much time to get from them to the next level of support, which is what we actually need.
For how long have I used the solution?
I've been using the solution for 6 years.
What do I think about the stability of the solution?
The solution is very stable. With both SPP and SPP Plus, you have a very powerful environment.
What do I think about the scalability of the solution?
The scalability is very good. There's no competition that's comparable.
How are customer service and technical support?
Technical support isn't too bad. Of course, there's always room for improvement. We do have a lot more issues with first level support. As we're already advanced User in using SPP, most of the time we need the second level or third level of support. So sometimes we struggle with first level support because they don't even understand the issues we have. They're too junior.
Which solution did I use previously and why did I switch?
I didn't previously use a different solution.
How was the initial setup?
The solution offers a very straightforward deployment. You click, click, click and it's done. There's not much configuration to do. It took about one hour to implement the solution.
What about the implementation team?
We deployed the solution fully in-house.
What was our ROI?
Visibility over 4 to 5 years with clear roadmap from IBM.
What's my experience with pricing, setup cost, and licensing?
sP+ worth the investment in regards of capabilities, scalability vs cost. With the right understanding of the administrators, the possibilities given by this tool worth any penny invested.
And it totally support automation.
What other advice do I have?
We mostly use the private cloud deployment model of IBM Spectrum Protect Plus.
I recommend the solution. You don't need to go to any other product. If you want to have a strong backup for recovery and restore, you need this solution. Resilience is optimum with Spectrum Protect suite from IBM.
I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?