IBM Spectrum Protect Plus Review

A scalable solution with a straightforward deployment

What is most valuable?

The solution offers a quick self-deployment. Using TDP for HANA is also very valuable. They have good integration.

What needs improvement?

It's difficult to discuss improvements in Spectrum Protect Plus itself because it has been implemented in Spectrum Protect, and I'm using both.

It could possibly use more reporting features.

Their first level of support can be improved. Often they are too junior to understand the issues we are having, and it takes too much time to get from them to the next level of support, which is what we actually need.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable. With both SPP and SPP Plus, you have a very powerful environment.

What do I think about the scalability of the solution?

The scalability is very good. There's no competition that's comparable.

How are customer service and technical support?

Technical support isn't too bad. Of course, there's always room for improvement. We do have a lot more issues with first level support. As we're already advanced in using SPP, most of the time we need the second level or third level of support. So sometimes we struggle with first level support because they don't even understand the issues we have. They're too junior. 

Which solution did I use previously and why did I switch?

I didn't previously use a different solution.

How was the initial setup?

The solution offers a very straightforward deployment. You click, click, click and it's done. There's not much configuration to do. It took about one hour to implement the solution.

What other advice do I have?

We mostly use the private cloud deployment model of IBM Spectrum Protect Plus.

I recommend the solution. You don't need to go to any other product. If you want to have a strong backup for recovery and traffic, you need this solution.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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