IBM Spectrum Protect Review

Support of the IBM X platform and the backup data replication to DR are valuable, but it needs a lot of improvements


What is our primary use case?

We use it for backup.

What is most valuable?

Support of the IBM X platform and the backup data replication to DR are the most valuable features.

What needs improvement?

It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. 

It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor. 

For how long have I used the solution?

I have been using this solution for the past five to six years.

What do I think about the stability of the solution?

From a security point of view, there are fewer concerns about the backup as long as you encrypt the data.

What do I think about the scalability of the solution?

It is scalable. The scalability also depends on your network architecture, etc.

How are customer service and technical support?

Their technical support is very poor. We are not very happy with them.

How was the initial setup?

Its initial setup is complex. It took three to four days.

What about the implementation team?

My team members handle the deployment. The number of people required depends on the number of IT assets that we are trying to protect.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend it depending on the use cases, but it is better to avoid IBM now. It is a new era of other solutions. IBM should catch up or allow itself to become extinct.

I would rate IBM Spectrum Protect a five out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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