What needs improvement?
For how long have I used the solution?
I'm not an end user but I've been implementing it for 6 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Poor. Technical Support
From my perspective, IBM gives almost no support.
Which solution did I use previously and why did I switch?
I know Networker, Avamar, BackupExec but I like mostly TSM.
How was the initial setup?
Complex but that's good for me because then I have more work!
What about the implementation team?
What other advice do I have?
This product is only for good, educated administrators.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are business partners.
Nov 25 2014