What is our primary use case?
I use it for the disaster recovery backup archive. It is performing very well.
Spectrum Protect is running under AIX on a Power system. We have a SAN volume controller in front of two generation three XIVs and two IBM tape libraries (all Fibre Channel attached). We have two sites.
How has it helped my organization?
It protects our data. That is what it is there for.
We cannot live without it, since it gives us the confidence to move forward knowing our data is safe.
What is most valuable?
The most valuable features are reliability, capacity, and performance.
What needs improvement?
I'm sure there are some areas of improvement, because no product is perfect- but I can't think of any right now.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Regarding stability, it's been rock solid; very stable. I've never had a problem with it.
What do I think about the scalability of the solution?
I've never had issues with scalability. It scales very well.
It has scaled with us over the last 25 years. We are a community college with about 40,000 students and roughly 5000 to 6000 employees. It is growing, though not as much right now. The economy is good, and we grow when the economy is bad. The exact opposite of everybody else!
How are customer service and technical support?
Technical support is pretty good. It is doing fine, but you pay for it.
Which solution did I use previously and why did I switch?
We have been using it for a long time. I don't know what we had before.
How was the initial setup?
The setup was straightforward, but it is a complicated product. It was a lot more complex to set up so long ago. There were just a lot of moving parts with a lot of pieces to it.
Which other solutions did I evaluate?
For vendors, I want good technical support, but I also want honest sales people. I want somebody who is going to tell me the straight truth, and whether or not it's a product that I should buy. I don't want it similar to selling me a car or something. I want somebody who will be honest with me.
I would also like a product that scales and is reliable. It should be able to handle the amount of data that we backup every night. I go back to being reliable.
What other advice do I have?
I would highly recommend it to anybody that would like to buy something like this.
If it fits them, I would say "Get it." It is not the right product for everybody. No product is for everybody. However, this is a very good product. If they have a need, like I did, then it is the right solution.