IBM Spectrum Protect Review

It allows the DBAs manage their own backups.

How has it helped my organization?

It allows us to backup and have the DBAs manage their own backups and our retention period. It reduces the work on our part while we get the backups completed.

What is most valuable?

It has to ability to backup DV2, Oracle, and Informix.

What needs improvement?

I'd like to see some benefits to help manage it. With a big installation, we don't have the performance characteristics that we maybe should have. We've come up with a cookie cutter approach, where you would just spit out the same thing time after time.

I would like to see something that maybe a beginner, or intermediate professional could do, in order to give me a set of tools to answer questions and spit out what I should have.

It doesn't integrate with storage pools, with a normal pool. I'd like to see that.

What do I think about the stability of the solution?

It's very stable. We've been having problems with keeping enough storage on the floor, but as far as the product goes, it's really no problem.

What do I think about the scalability of the solution?

Scalability is fine, as long as you bring up the right server. We have some Linux servers that don't scale as well. Our AIX servers work much, much better. We're backing up about a petabyte a night.

How are customer service and technical support?

Technical support is good, for the most part. It's rather difficult to get through to all the representatives before you hit Level-1 or Level-2. But they are very responsive nowadays, unlike in past years.

Which solution did I use previously and why did I switch?

We were using TSM for about 30 years. We switched over to NetBackup for a while. We then switched back to TSM, primarily because NetBackup didn't support Linux on Z.

How was the initial setup?

The installation is better. It's basically a push button thing. You set it up, start a script, and start answering questions. The graphical interface is a lot better than setting it up manually, because it will do everything for you. Now it does an automatic check to make sure that you have enough space and your authorization is there before actually doing the install. In this way, you don't get through an install, or partway through an install, and then fail.

What other advice do I have?

Do your homework. See what you have on the floor, what your road map says you're going to do for databases, systems, and platforms. Get IBM to do some evaluations for you and come up with a better product, whether it ends up being IBM or something else.

When selecting a vendor, we look for stability of the product and support mostly. Nothing's perfect. They're always coming out with new things. Their container storage pools are better. It's basically a setup and forget it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user677721 (Information Technology Technician at a tech vendor with 51-200 employees)
Real User

Same reason we had.
We have hundreds of zlinux servers that we need to protect.