What is our primary use case?
Our primary use case is to have tape back ups of our open system environments.
It has performed decently. There are certain gaps with the technology where we have issues, such as with our PO and our TO.
Our infrastructure is on-premise. It is comprised of a tape library (TS3500), tape cartridges, tape drives, and then Spectrum Protect.
We have three Spectrum Protect servers.
How has it helped my organization?
The scheduled backups ensure we meet the requirements for our business, and we keep backups of certain environments.
What is most valuable?
We have scheduled backups whenever we want.
What do I think about the stability of the solution?
I am not the one that manages stability on a day-to-day basis on my team, but from what I have seen, it is pretty stable overall. We do encounter issues every once and awhile, just with any product.
What do I think about the scalability of the solution?
Scalability is poor. As you get to bigger environments, this is where our gaps have been introduced. As we have grown over the past couple of years, the gaps have become more apparent. For example, RTO is a huge gap for us. If we had a disaster scenario and had to recover a bunch of stuff from tape, the RTO would be too long for us.
The more we grow, our gaps will become more apparent. For future needs, as we grow, Spectrum Protect will become a less viable solution for us.
How is customer service and technical support?
Technical support through IBM whenever we have issues is always pretty good.
How was the initial setup?
I was not involved in the initial setup.
What other advice do I have?
For similar sized companies, I would probably recommend they look at different solutions. For a smaller company, it is probably a viable solution.
Most important criteria when selecting a vendor: Check to see if it meets certain business requirements.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
May 10 2018