How has it helped my organization?
The most valuable aspect is that it has good functionality.
For how long have I used the solution?
I have been using IBM Sterling File Gateway for eight years.
What do I think about the scalability of the solution?
Scalability is a bit complex.
How are customer service and technical support?
The technical support is very good.
What other advice do I have?
I would rate it an eight out of ten.
Not a ten because it's a bit complex, not so simple. It's one product but there are many screens.
Which deployment model are you using for this solution?
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