IBM Storwize Review

You don't need to buy hardware solutions that are vendor-bound.


What is most valuable?

It is software defined.

How has it helped my organization?

It's flexible. You don't need to buy big hardware solutions that are vendor-bound. It's one of the first, fully software-defined solutions on the market available. It's actually built in-house, so it's very robust, tested, and it works right.

What needs improvement?

I would like it to be more scalable.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's not extremely scalable as of today. There are certain limits of the hardware that it runs on. Essentially, it does provide for medium to large enterprises in a single appliance solution.

How is customer service and technical support?

I have used support and it needs improvement. I don't like the way that levels of support are organized. Level-1 never provides any support anymore. It just relays communication to the actual Level-2 support. Level-1 support barely understands the problem at first.

Which solutions did we use previously?

It's been well established in the market for probably over 10 or 11 years now. This was one of the first solutions available.

How was the initial setup?

The setup was straightforward.

Which other solutions did I evaluate?

We are open to competitive market solutions, but a single vendor solution is something that definitely makes sense for our enterprise.

What other advice do I have?

When looking for a vendor, support is important, as well as market position.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest
Sign Up with Email