IBM Tivoli Access Manager [EOL] Review

Complex set-up but the WebSEAL reverse proxy is great for protecting your critical systems


What is most valuable?

  • WebSEAL
  • SSO

How has it helped my organization?

The WebSEAL reverse proxy is great for protecting your critical systems.

What needs improvement?

There is always room for improvement in all areas.

For how long have I used the solution?

On and off for five years.

What was my experience with deployment of the solution?

Yes, because there are so many moving parts it can often be difficult getting it right first time. Linux is more difficult than Windows but I feel Linux is more stable.

What do I think about the stability of the solution?

Not once it’s is installed.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Complex. Like I mentioned, there are so many moving parts and I had issues with DB2 installation and patching it up to latest versions. This seems typical but others may have had better experiences.

What about the implementation team?

Vendor. Their experience was phenomenal.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Try to install a few times on various platforms to familiarise yourself with any issues.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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