IBM Tivoli Access Manager [EOL] Review

Has provided more secure computing. Unfortunately, has many issues with deployment.


What is most valuable?

  • Junctions access control
  • Transparency to the user

How has it helped my organization?

Provided more secure computing.

What needs improvement?

The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure.

For how long have I used the solution?

Six years.

What was my experience with deployment of the solution?

Yes, the deployment has many issues like: the sequence of components installation, connectivity and most of all, certificates.

What do I think about the stability of the solution?

Yes, the applications depend on each other to function. Each application becomes a single point of failure.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

No solution was used previously.

How was the initial setup?

Many components needed to be installed with even more prerequisites. Each component had a sequence to follow.

What about the implementation team?

It was implemented by an in-house team.

Which other solutions did I evaluate?

We also looked at Siteminder.

What other advice do I have?

Go for Siteminder.

**Disclosure: My company has a business relationship with this vendor other than being a customer: partners
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