IBM Tivoli Access Manager [EOL] Review

Authentication, authorization and risk profile are valuable features. It is one of the best products in the present market.

What is most valuable?

  • Authentication
  • Authorization
  • Risk Profile
  • MFA
  • Federation
  • Oath
  • SAML 2.0

How has it helped my organization?

We implemented MFA in way that helps us to reduce a lot work load in terms of reducing help desk call to reset password.

What needs improvement?

The self-service portal needs improvement.

For how long have I used the solution?

I have been using this for five years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

I rate technical support 7.5/10.

Which solution did I use previously and why did I switch?

We moved from IBM Access Manager 6.0 (software) to IBM Security Access Manager 9.0 (Appliance). We needed to implement MFA and some other features which are not supported in the old version.

How was the initial setup?

Setup of the appliance it straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing depends on buyers and sellers negotiation. Comparing the features and cost in the market will give a fair idea.

Which other solutions did I evaluate?

We looked at Oracle Access Manager.

What other advice do I have?

It is one of the best products in the present market in the area of access management.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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