IBM Tivoli Business Service Manager Review

Good technical support, and efficient for working with business data

What is our primary use case?

We use this solution for working with data.

What is most valuable?

The most valuable feature of this solution is the efficiency.

What needs improvement?

This application should be made easier to use because it usually needs training and it is not easy to operate.

For how long have I used the solution?

We have been using this solution for fourteen years.

What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

I think that it is good in this area. It can be scaled with additional users.

How are customer service and technical support?

Technical support for this solution is good.

How was the initial setup?

The initial setup of this solution is a little bit complex.

The deployment took three or four weeks to complete.

What's my experience with pricing, setup cost, and licensing?

The price is a little bit expensive, but still acceptable compared to other products in the market.

What other advice do I have?

I would rate this solution and eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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