IBM Tivoli Identity Manager [EOL] Review

It improved the access re-certification however there is no way to clone or copy policies during deployment.


What is most valuable?

It is a big repository of identities, allowing administrators to manage them and their accounts. Workflow approvals e-user/accounts operations is very important for user life cycle.

How has it helped my organization?

It improved the access re-certification. Re-certification was deployed using Excel and took too long too be completed. Using TIM, this time was reduced.

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

There is no way to clone or copy policies. If I have to create 100 re-certification policies, I need to create one by one or use Tivoli Directory Integrator, that is a big effort to do it.

What do I think about the stability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

5 out of 10.

Technical Support:

9 out of 10.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It is complex. All IDM projects need to create processes before deploying the solution.

What about the implementation team?

I was the consultant.

Which other solutions did I evaluate?

I think Oracle is a good option.

What other advice do I have?

Create user life cycle processes.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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