IBM Tivoli Identity Manager [EOL] Review

It improved the access re-certification however there is no way to clone or copy policies during deployment.

Valuable Features

It is a big repository of identities, allowing administrators to manage them and their accounts. Workflow approvals e-user/accounts operations is very important for user life cycle.

Improvements to My Organization

It improved the access re-certification. Re-certification was deployed using Excel and took too long too be completed. Using TIM, this time was reduced.

Use of Solution

Five years.

Deployment Issues

There is no way to clone or copy policies. If I have to create 100 re-certification policies, I need to create one by one or use Tivoli Directory Integrator, that is a big effort to do it.

Stability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

5 out of 10.

Technical Support:

9 out of 10.

Previous Solutions

No previous solution used.

Initial Setup

It is complex. All IDM projects need to create processes before deploying the solution.

Implementation Team

I was the consultant.

Other Solutions Considered

I think Oracle is a good option.

Other Advice

Create user life cycle processes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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