IBM Tivoli Identity Manager Review
Provisioning module is valuable although it needs the abillity to work with cloud-based servers.


Valuable Features

Provisioning module is valuable.

Improvements to My Organization

The ROI of IAM projects and platforms is to enable our employees to work on their application in a short time.

Room for Improvement

  1. Enable the business users to manage their permissions by themselves without the technical guys
  2. Make the process of creating rules easier
  3. Improve the admin GUI
  4. Allow functionality to work with the cloud base services

Use of Solution

We have been using it for the last 10 years.

Deployment Issues

A lot and still has issues as it is a very complicated technology.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

5 out of 10.

Technical Support:

4 out of 10.

Previous Solutions

No previous solution used.

Implementation Team

At the beginning, we implement with IBM-ITS and after that we took on the responsibility and implement it in-house.

I will rate, their experts as 8/10.

ROI

The ROI of IAM projects and platforms is to enable our employees to work on their application in a short time.

Other Advice

Its a long way but it is worth it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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