IBM Tivoli Identity Manager Review
UI could be more user friendly and it could allow more customization.


Valuable Features

  • Provisioning Policies
  • JS Extensions
  • Web Services

Improvements to My Organization

The provisioning is now automated via TIM.

Room for Improvement

UI could be more user friendly and it could allow more customization.

Use of Solution

Four years.

Deployment Issues

No issues encountered.

Stability Issues

Yes, memory (heap) needs to fined tuned.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Level One and Two are not so good, Level Three support is good.

Previous Solutions

No previous solution used.

Initial Setup

Not very complex.

Implementation Team

In house implementation.

Other Advice

We are going to implement the latest version and I would recommend doing this.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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