IBM Tivoli NetCool OMNIbus Review

Difficult to Implement

Valuable Features

IBM Tivoli Network Manager

Improvements to My Organization

As an Umbrella Fault Management System

Room for Improvement

Root cause and event correlation. End to End visualization of the Network

Use of Solution

3 years.

Deployment Issues

Yes. The implementation.

Stability Issues

Yes often problems appear after resolving a previous one.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

4 out of 10

Technical Support:

6 out of 10

Previous Solutions

No previously solution used.

Initial Setup

Difficult to implement ( more resource and timing) but flexibility in implementation.

Implementation Team

Through a vendor, 4 out of 10.

Other Advice

The NMS products should come up with a new approach to resolving issues through centralized monitoring . Currently multi vendor equipment with multi technologies are present in an organization but failing to see the End to End connection of the network should be addressed by the NMS vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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