IBM Verse Review
HTML mail with MIME pictures are displayed correctly. Draft synchronization is enabled.


What is most valuable?

HTML mail with MIME pictures are displayed correctly. Draft synchronization is enabled.

Previously, users were not able to synchronize draft emails created and saved in Lotus Notes to the mobile device and in the opposite direction. This simply was not supported.

After we switched to the Verse app, users appreciated this synchronization function. They can use already saved drafts from Lotus Notes and later process the email operation from a mobile device.

How has it helped my organization?

It is better and easier to work with mail and a calendar on the mobile device.

What needs improvement?

Task (To Do) is not a component of Verse for iOS devices.

For how long have I used the solution?

I have used IBM Verse for two months.

What do I think about the scalability of the solution?

We have not yet had any scalability issues.

How is customer service and technical support?

Because the extended MDM environment is not covered only by IBM, we didn’t have any major troubles with support. It is quite good.

Which solutions did we use previously?

We used the native iOS Mail and Calendar applications. We switched to Verse because of enhanced features, better design, and higher security.

How was the initial setup?

The setup was not very easy due to higher security standards. But we finally accomplished it without any major troubles.

Which other solutions did I evaluate?

We did not look at alternatives.

What other advice do I have?

This solution is a component of the MobileIron Mobile Application Management environment and supports higher security settings.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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