IBM WebSphere Application Server Review

It's scalable and reliable. The support that we get is important.


What is most valuable?

It's scalable and very reliable.

How has it helped my organization?

The incredible support that we get from IBM is of primary importance, that I see, because anytime we have a problem, help is just a phone call away.

What needs improvement?

I'd like to see the ability to build clusters made a little bit easier. It is kind of a manual process right now and this would just help save time and reduce resources.

The process is only partially automated and still requires significant manual effort to complete the configuration of an operational WebSphere cluster.

What do I think about the stability of the solution?

We have yet to max out the IBM MQ cluster. We have not been able to find the limits of the scalability yet.

How are customer service and technical support?

We have used the technical support several times, successfully. It was great.

Which solution did I use previously and why did I switch?

This solution was already in place when I was hired, so I didn't have a choice.

How was the initial setup?

It wasn't easy, but nothing in IT is. The setup was pretty straightforward and any problems that I had, I was able to find the answers on the IBM Website.

What other advice do I have?

It's an awesome solution. Compared to everything else that's out there in the market right now, IBM MQ is hands down the best solution available and that's based on 40 years of IT experience.

Invest in training. It's a complex product, but once you learn how it works, it's fantastic.

Reliability and the use of cutting-edge technology are important factors while selecting a vendor. Everything that's already in IBM MQ is state-of-the-art technology.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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